Who we are

Data Resource One provides practical data quality support to charities and small organisations.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: enquiries@dataresourceone.uk

What information we collect

We may collect and store the following information when you contact us through our website or by email:

• Name (if provided)
• Email address
• Organisation name (if provided)
• Details of your enquiry
• Information submitted through website forms
• Technical information such as IP address and browser information to help prevent spam and misuse

How we use your information

We use the information you provide to:

• Respond to enquiries and requests.
• Communicate with you regarding potential services.
• Prevent spam, fraud and misuse of our website.
• Maintain records relating to enquiries and business communications.

We do not sell your personal information to third parties.

Legal basis for processing

We process personal information where it is necessary to respond to enquiries, communicate with potential clients and pursue our legitimate interests in operating and improving our business.

Where consent is required, we will rely on the consent you provide.

How long we keep information

Enquiry information is generally retained for up to 12 months after our last contact with you, unless there is an ongoing business relationship or another legal reason requiring us to retain the information for longer.

Your rights

Depending on your circumstances, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Request restriction of processing.
• Object to certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at:

enquiries@dataresourceone.uk

How we protect information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to enquiry information is restricted to those who require it for legitimate business purposes.

Third parties

We do not share your information with third parties unless it is necessary to provide our services, required by law, or you have given us permission to do so.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Last updated: July 2026